The minimum bet amount for Sports Betting at RGMSC is generally ৳10 (ten taka) onwards. However, this limit may vary slightly depending on the market and event.
Certain special markets or live betting options may require a minimum of ৳20 or ৳50. The maximum bet limit depends on your account's VIP tier and the specific match. For regular matches, the maximum stake per bet is generally up to ৳50,000.
Minimum bets in casino games are even lower — some slots start from as little as ৳5. For Live Dealer games, the minimum bet is generally ৳50.
Before placing a bet, the minimum and maximum limits are displayed below each specific game or market. If you have questions about limits on a particular market, ask in live chat.
RGMSC offers three main support channels:
Live Chat: The fastest option. Click the chat icon at the bottom right of any page on the website to get started. An agent typically responds within 2 to 5 minutes. You can chat in Bengali.
Email: support@rgmsc.best – Emails sent here typically receive a detailed reply within 24 to 48 hours. If you need to send documents or screenshots, email is the best option.
Service Hours: Live Chat Support 24 hours a day, 7 days a week remains active — support is available even on public holidays.
For urgent matters (such as a locked account or payment issue), Live Chat is the most effective option. For general information, this FAQ page and Responsible Gaming page as well.
Getting started with Live Casino at RGMSC takes just a few simple steps:
Step 1: Log in to your account and make sure you have sufficient balance.
Step 2: Go to the "Casino" or "Live Casino" section from the menu. You'll find a wide range of games including Baccarat, Roulette, Blackjack, Dragon Tiger, and Andar Bahar.
Step 3: Click on your preferred game table. A live video stream will open where you can see a real dealer.
Step 4: Select your chips – typically available in ৳50, ৳100, ৳500, ৳1000, and ৳5000 denominations. Click on the betting area to place your wager, then wait for the dealer to deal.
Live Casino requires a stable internet connection — at least 4G or Wi-Fi. If the video stream isn't loading properly, refresh the page. Live Casino also runs smoothly on mobile browsers.
RGMSC's VIP program has a total of five tiers: Bronze → Silver → Gold → Platinum → Diamond।
Points accumulate with every bet or game. Your tier upgrades automatically based on the points you've collected.
Benefits by Tier:
- Bronze: Standard bonus access, 3% weekly cashback
- Silver: 5% cashback, priority support, exclusive promo offers
- Gold: 8% cashback, faster withdrawals, personal account manager
- Platinum: 10% cashback, higher bet limits, exclusive tournament invitations
- Diamond: 15% cashback, dedicated account manager, priority withdrawals, special birthday bonus
After logging in, you can view your current VIP points and how much more you need to reach the next tier on your dashboard.
RGMSC's responsible gaming tools are available in your account settings. Steps to set them up:
1. Log In → 2. Click on the profile icon → 3. Open Account Settings → go to the Responsible Gaming tab.
Tools available here:
- Deposit Limit: Set a maximum deposit amount on a daily, weekly, or monthly basis — for example, up to ৳5,000 per month.
- Bet Limit: Set the maximum amount you can stake on a single bet.
- Loss Limit: Set how much you can lose within a given period before betting is automatically restricted.
- Session Timer: Set a limit on how long you can play in a single session.
- Cooldown Period: Take a break anywhere from 24 hours up to 6 months.
Reducing a limit takes effect immediately. Increasing a limit requires a 48-hour waiting period – this is intentional. For more details, Responsible Gaming Visit the page.
There are a few common reasons why an RGMSC account may get locked, and each one has a different solution:
Reason 1 – Repeated Incorrect Password Attempts: Entering the wrong password 5 times in a row will temporarily lock your account for 15 minutes. Wait 15 minutes and try again, or reset your password.
Reason 2 – KYC Verification Pending: Large withdrawal requests or a prolonged lack of KYC verification may result in a temporary account restriction. Contact us via Live Chat and complete identity verification to resolve this.
Reason 3 – Security Alert: If unusual login activity is detected, RGMSC will lock the account for security. A verification code will be sent to your mobile.
Reason 4 – Rule Violation: Accounts suspected of having multiple registrations or other rule violations may be suspended.
The fastest solution in any case is via Live Chat Get in touch. Share your mobile number and registered name – support will verify your identity and resolve your issue. You can also email us at: support@rgmsc.best.
Yes, the RGMSC mobile app is available for Android devices. It may not be listed on the Google Play Store, in which case you'll need to download and install the APK file directly.
Steps to Install on Android:
- Go to Phone Settings → Security → enable "Install from Unknown Sources".
- Go to RGMSC's official website at rgmsc.best.
- Tap the "App Download" or "Android App" link to download the APK.
- Once the download is complete, tap the file to install. It usually takes 1 to 2 minutes.
For iPhone (iOS) Users: A dedicated iOS app may not currently be available on the App Store. However, you can open rgmsc.best in Safari and tap "Add to Home Screen" for an app-like experience — no installation needed.
If you run into any trouble downloading or installing the app, reach out via live chat. Remember – only download the APK from RGMSC's official website, never from third-party sites.